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Why Infognana |
Transcription Process us |
Infrastructure |
Man Power |
Quality Assurance
Infognana a is promoted by a
team of talented professionals, the best hardware, software,
and production infrastructure, and is committed to provide
quality solutions in Medical Transcription to client's world
over. The large and accurate combination of people, process,
and technology ensures that the solutions we offer are of
world-class quality, cost effective, and always executed on
time.
We have been successful in integrating advancements in
technology to transcription services. Our continual
investment in technology and experienced manpower enables us
to serve hospitals, clinics, group practices, and individual
practices of various volumes. This has established us as a
one-stop-shop for all Dictation/Transcription needs.
Our outlook towards client relationship, satisfaction, fair
and ethical business practices that we follow induce our
clients to rely on our medical transcription services and
look for an everlasting business relationship.
A 3 - tier
transcription process at INFOGNANA makes sure that each and
every dictation taken up for transcription by the company is
meticulously transcribed by trained MTs, proof-read by
experienced editors, and finally checked by quality
assurance personnel for its correctness, before it is
returned to the customer. This process ensures that the
company delivers the best possible accurate transcribed
reports back to the customer on a consistent basis.
INFOGNANA understands that inferior quality documents and
non-conformance to turn-around time wastes the customer's
valuable time in addition to being a big element of
annoyance to the client. The company takes every step within
its control to reduce or eliminate this problem and meet its
commitment for quality and turnaround, which in turn helps
the customer's operation run more efficiently.
Transcription work outsourced to us are kept highly
confidential. Our Transcriptionists, editors, and management
staff are bound through a confidential non disclosure
agreement.
INFOGNANA is committed to maintain the confidentiality of
the medical reports.
The company is situated in a
multi-storied building with space for expansion.
Medical Transcription operations of INFOGNANA is well
supported by a team which is well-qualified in
transcription, editing, computer maintenance, networking,
communication, and power resources which provides the best
operating environment. This ensures the company's commitment
to the customer on turn-around time and quality, at all
times.
Our world class infrastructure has the following facilities:
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Reliable high-speed
dedicated RF data link for communication purposes
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Uninterrupted Power Supply
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Backup power generator to
meet power requirements in case of power failures.
Excellent ambience and
well-designed interiors for employees in order to ensure
comfort and safety
Extensive collection of
books, CDs and reference materials
Branded Servers, PCs and
backup storage devices
Excellent transcription
training facilities with audio & visual aids.
The top management has
over 50 man-years of experience in various aspects such as
infrastructure, finance, training, and human resource
management.
The production team consists of Medical Transcriptionists,
editors, and quality assurance personnel. INFOGNANA taps the
potential of brilliant graduates/post graduates only. The
average experience of our MT's is 3 years.
The transcriptionists have to undergo a tough selection
process and the recruited trainees have to undergo extensive
training before they are considered fit for regular
transcription work. Transcriptionists are trained to follow
rigorous quality process and concentrate on quality and turn
around time.
The unique Continuing Education Programs designed by a group
of Medical College Professors and experienced editors ensure
that the transcriptionists keep in touch with the latest
developments in the medical field.
Our Transcriptionists are trained and qualified in all
aspects of the human anatomy and they have the expertise to
transcribe dictations from the following specialities :
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Orthopedics |
Psychiatry |
Internal Medicine |
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Pulmonary |
Cardiology |
General Medicine |
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Plastic surgery |
ENT |
Pediatric Neurology |
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Radiology |
Radiation Therapy |
Oncology |
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Pediatrics |
Neurology |
Podiatry |
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Ophthalmology |
Immunology |
OB/GYN
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GI/GU |
Infectious disease |
Physical medicine & rehab |
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INFOGNANA
has experience in transcribing a variety of medical
reports including:
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Clinic Note |
Discharge Summary |
Chart Note |
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Progress Note |
Operative Report |
History & Physical |
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Consultation |
Comp
& Pen |
E.R
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Letter |
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INFOGNANA has developed a strong
quality assurance and delivery capabilities.
Steps and Procedures of QA process :
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Patient
demographics are verified
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Designated formats are followed
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Visual
proofreading, electronic spell checking and grammar
checking are done
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Inconsistencies, discrepancies, and inaccuracies, if any
are recognized and appropriately revised, edited,
clarified or flagged off.
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Dictator's style is maintained
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Deadlines
are met
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