Posts

Record Management

Records Management & its Magnitude in the Current Scenario

What is Records Management?

Records Management (also known as records and information management, or RIM) is a system that is utilized to manage paper or electronic records. It is predominantly from the flash they’re created or received, through to when they’re used, stored, and disposed of.

As a matter of fact, records comprise information you’ve created or received. They should be preserved as evidence of business transactions or to comply with the law. It could be anything from meeting minutes and correspondence to financial records or even legal contracts.

The records can be in digital or paper format, and they need to be kept for a certain amount of time subsequently. A document predominantly turns into a record once all the work on it is completed. Documents tend to change frequently, on the contrary records should not change as they are a record of past happenings.

A records retention schedule throws light on the time frame- how long you should keep records before destroying them.

The impetus of records management is to ensure that you maintain and have access to records that can be retrieved for business processes, legal requirements, or audits.

The 10 gilt-edged records management best practices are discussed below

 

1. Define- Business Needs & Goals:

It is important for organizations to bring out a clear understanding of the necessity for records management.

It provides a schema for the creation, destruction, and disposition of records. Through this process, organizations authenticate that appropriate and legal records are created. It also checks whether they are retained based on the stipulations outlined in their maintenance schedules. In addition to that, the documents are destroyed when they are no longer in need. As a healthy document management practice, it should be checked whether the records are disposed of properly to safeguard the individual’s privacy.

2. Establish- A process for Identifying & Documenting Records:

The process of identifying and documenting records is deemed the crucial step in the records management process. The types of records that need to be included are shilly-shally based on the type of archive. Further, records should be included if they are effectuated as evidence of an event. The records management system is a complex system, which is inclusive of multiple steps and processes. 

3 . Reviewing and Updating Policies and Procedures:

It is vital to scrutinize and update records management solutions in order to maintain the records’ integrity. 

4. Effectuating a Records Maintenance Schedule:

In order to circumvent the potential costs and risks associated with the loss of records, a retention schedule should be invoked.

5. Identifying- Records Management Team:

Records Management Team identification is a primary success factor in any business. In general, the team is tasked with the responsibility of keeping track of records. In addition, it also ensures that they are stored resolutely until they are no longer needed. 

 6. Setting up an Easy Workflow:

To ensure that all data is captured and stored in the most relevant or appropriate format, it’s predominant to set up a records management workflow.

7. Establishing a Sturdy location for Records Storage:

Your records must always be hoarded securely in a safe location that is not available or within the reach to unauthorized people. Consider the following when laying hands on a location:

  • Offsite storage accessibility only by authorized personnel with the pertinent clearance level or credentials.
  • Secure facility with manifold protection layers
  • A business that handles electronic information with document control software.

8. Record, Track, and Monitor Records:

Records are perpetually moving in and out of storage, as well as between colleagues and departments. Without any comprehensive categorization and tracking system in place, there is high possibility of files sliding through the channels. As a result, it can also vanish.

9.Validating that all Employees have Access to Updated Policies:

For the most part, keeping employees informed about the new policies and procedures is an important and also an uphill task for any organization. Since the policies vary from one organization to the next, it is up to the management to avouch that all the employees have rightful access to the organization’s updated policies.

10.Train Employees on Document Management:

Document Management can always be a time-consuming task for most managers. It is because there is a truckload of processes that have to be followed and it’s not always palpable to remember them all. Moreover, in order to alleviate the burden on your managers, it is advisable to create an Employee Guide in terms of Document Management.

Why Do You Need Best Practices For Record Management?

Record Management is a key trait of any organization. It is preeminent to have the best practices in place to vouch that records are not at a loss.

The phenomenal reason why companies demand best practices for record management is to ensure that they law compliant. The second reason is to substantiate that there is a records backup in case something emanates to their data. The third reason is to sew up that they are not losing any vital information in the process of records digitization.

Conclusion: 

A good records management plan or a proper file management system is crucial for any sort of organization to persist with a strong and healthy culture

Virtual Assistants

Virtual Assistants Mania in Healthcare and Real Estate – An Analysis

Voice Assistants have become integral to many products that you use every day. You would have come across voice assistants while using phones or home devices like Siri for Apple Devices, Microsoft Cortana, Amazon Echo, and Google Now. For instance, voice assistants are being used more and more for the purpose of solving specialized tasks.

In the early years of Virtual Assistants, most companies invested in developing technology. This ultimately paved way for the creation of specialized assistants. For example, they can make use of the already existing Amazon Echo platform and create voice skills that can help the organization’s business problems.

Interesting Virtual Assistants Statistic:

  • Over half of the virtual assistants are employed full-time. 
  • Virtual assistants can bring down a whopping 78% in terms of operating costs. 
  • 13% of the employees are more productive when working from home. 

Are virtual assistants in high demand? 

According to a recent study, the demand for virtual assistants aggrandizes each year. Although it’s difficult to estimate the actual size of the VA sector, it is deemed to be a part of the outsourced service industry. This industry is projected to flourish at a CAGR of 7.5% between 2022 and 2025.

Embracing Telemedicine 

In the past two years, healthcare facilities and providers around the globe were in dire need to modify their operations. As a matter of fact, the pandemic has forced most medical professionals to rapidly adapt the way they proffer care.

In-person appointments became way too venturesome at the height of the pandemic. As a result, many providers turned to telemedicine, as the only way to see/examine their patients without putting them in danger. To be frank, this shift occurred overnight, and it has turned out to be a milestone in the Healthcare industry.

Telemedicine and the Healthcare Virtual Assistant 

The healthcare industry has been putting to good use virtual assistants (VAs) for years now. VAs have turned out to be invaluable resources for tasks like appointment scheduling, customer service, and billing. Further, with the shift to telemedicine, online virtual assistants became more important than ever.

What is a Healthcare Virtual Assistant? 

A healthcare virtual assistant is a medical professional who renders administrative and clinical support to healthcare providers in a remote manner. Healthcare VAs are highly skilled in multifarious tasks ranging from scheduling appointments to handling medical billing.

These smart assistants help practices manage their innovative digital operations and keep everything running smoothly.

Tasks Handled by Healthcare VAs:

A professional Virtual Assistant can take the responsibility of handling a variety of tasks, from clinical support to appointment scheduling. As there are different types of healthcare VAs, it’s always advisable to take stock of what tedious or time-consuming tasks you’d like them to focus on.

For instance, a medical administrative assistant performs a completely different function from a virtual medical scribe or a virtual transcriptionist. Moreover, there may be admin assistants who are capable of doing tasks for these other roles. What’s more, at the same time, some specialized medical VAs exist, like dental VAs and veterinary VAs.

Virtual Assistants in Real Estate:

Real Estate is a cut-throat business that expects one to always stand at the top of their game. Leading colossally busy lives, realtors must juggle multiple roles while clocking in long hours, particularly. Furthermore, If you’re a real estate agentwho thinks or feels that 24 hours a day aren’t enough to check all boxes on your to-do list, it’s high time to hire a real estate virtual assistant.

Why Should I HEADHUNT a Real Estate Virtual Assistant? 

Real estate virtual assistants’ tasks include: 

  • Property listing Management 
  • Transactions and deals-Coordination 
  • Scheduling Meetings and Appointments 
  • Website Management 

 

Administrative Task Assistance:

  1. Email Management:

As a busy entrepreneur, you definitely will not possess the time to separate the wheat from the chaff. So what do you do to put an end to wasting time on emails? The best option will be to Hire a real estate virtual assistant to filter your email and keep your inbox gleaming at all times. 

  1. Calendar Management:

Calendar Management is vital to ensure things are on track. But it’s definitely not an aspect that requires active management on your part. It’s always apt to Hire a smart virtual assistant to track the overall tasks, meetings, and also other commitments for you.

  1. Daily paperwork:

The unconcealed truth about real estate is that it emerges with a lot of paper. The various smart agreements, documents, and contracts can bury you under enough paperwork. As a result, you will not have enough time for the important stuff. Having a VA handle the paperwork can save you time.

  1. Update CRM:

Every realtor will have an idea of the importance of maintaining their CRM to track important leads and pipeline management. In order to ensure that the prospects stay engaged and sales opportunities don’t fall through the cracks, the task can be delegated to a virtual associate. Trained real estate virtual assistants  or professional virtual assistants know just how to maintain a CRM platform, and as a result, it will save you a lot of headaches.

  1. Competitor Analysis:

Keeping an eye on the activities of the competitors gives you the edge you need to pull ahead. Meanwhile, it is possible only through proper market research and customer needs evaluation. Real estate VAs can conduct market research and give you the required information on the go.

  1. Industry Research: 

Lastly, no matter which industry you are a part of, keeping abreast with the market trends is vital for running a stable business. Let your VA give you a distilled summary of their research so you get all you require, but without any pain-stacking effort.

Summing Up:

While hiring a Virtual Associate, it is predominant to focus on the security aspects along with their professional skills.

Any clarification, kindly reach usINFOGNANA SOLUTIONS