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 AI-powered virtual assistants

The omnipresence of Virtual Assistants and Their Business Significance

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Virtual Assistants – An Introduction

 

Virtual Assistants are mechanized systems that can mirror human interaction. It seamlessly offloads the burden of high-level tasks that may appear at every phase of the process.

For instance, your customer has to book a ticket past midnight, and he needs it done without further ado. Given the scenario, he is concerned about whether the travel agencies would be available at that hour. Isn’t it tangible that hooking your customer service support personnel is available 24/7?

AI-powered virtual assistants can be efficacious around the clock and furnish a flawless booking experience for customers.

The significant benefit of virtual assistants for both you and your customers are a more optimized and effective approach to customer service. Business virtual assistants can leave their mark behind every industry. It includes e-commerce, healthcare, travel, banking, hospitality, manufacturing, retail, and many more. 

Ultimately, all you have to do is sit back and make the final declaration; virtual assistants will take care of the rest subsequently. 

Virtual Assistants & Their Impact

Lately, virtual assistant services are ruling the roost. They are successfully leaving their mark in almost all industries. Each industry hires virtual assistants on the basis of their skills. They vary in accordance with the industries. Some of them are discussed below:

Healthcare: 

In terms of Healthcare, there are certain vital skills that the VAs should possess. The pivotal skills of Virtual assistants include appointment scheduling and entering data into the concerned applications.

As a matter of fact, front-office operations get a facelift. This is with regard to accelerating admissions, discharges, transfers, scheduling patient consultations, and much more.

Hospitality: 

When the Hospitality industry is concerned, Virtual executive assistants slash the time spent on generic FAQs relatively. In addition to that, they can automate repetitive tasks, and provide insights to customers in real-time by dint of an in-depth data analysis. 

It paves customers to book and reserve rooms anytime anywhere hassle-free. On the contrary, it can also boost their social scores to the maximum extent. By hiring a virtual assistant, you can accelerate the lead conversion process. Performance Optimization of your sales and marketing teams is also very much feasible.

Banking: 

Irrespective of the time or location, an AI-enhanced virtual assistant can be available anytime with regard to the consumer’s need. 

Lately, on-demand personal bankers, wealth managers, and loan service agents are readily available to customers. These virtual executive assistants concoct banking as simple as texting. The virtual assistants swiftly respond to questions ranging from facile requests to challenging functions, undeniably.

 Along with the above-mentioned, virtual assistant services also focus on customer support services. It includes fraud detection, adding or removing a payee, setting up a recurring bill payment, and more. 

Food: 

A virtual assistant allows you to address your customers’ most frequent queries. They help in lessening order delay time and also in easing your order tracking process to a remarkable extent. 

As icing on the cake, a completely no-contact experience for your customers can be abetted with the help of virtual assistants. Not to mention, starting with the meal ordering process and ending with safe payment and prompt delivery, virtual assistant services render a seamless experience throughout.   

Travel: 

Virtual assistants can empower you to lead your customers with regard to trip planning, room types, food, visa information, and much more. Virtual Assistants can also collect this data from your customers in real-time and link it with your CRM. By doing this, they can keep their customers updated with new offers, seasonal offers, and discounts.  

Even with all the perks of delegation, you might still be wondering why you should opt for a remote assistant/virtual assistant for business instead of a full-time in-office employee?

There are multifarious reasons why a virtual assistant will be the better choice for most of the budding entrepreneurs and small businesses. 

Let’s take a look at the reasons….

Affordability:

Most small business owners and budding entrepreneurs would have started their business journey with limited capital. Hence, they are forced to be in a situation where they need to prioritize their expenses, in particular.

Therefore, they may not be in a position to hire staff as required in their initial stages. In short, hiring a virtual assistant on an hourly basis is the ideal solution for small businesses.

Scalability:

In the current financial market, it’s totally impossible to predict the future. There will be some hectic months and some months will also move at a snail’s pace.

With virtual assistants, you can seamlessly increase/decrease the size of your team as per your requirements. The catch involved here is – there’s no long-term contract. But the same agreement cannot be negotiated with full-time employees.

Flexibility:

Unlike traditional office employees who work a regular 9-5, with a remote assistant, you have full control over their working hours. That is especially meritorious if you work with international clients in a different time zone.

Global Talent: 

As remote work drains physical and geographical barriers, hiring a remote/virtual assistant paves entrepreneurs to work and collaborate with international talent. This aspect can never be heard of if it is with the in-office. 

Social Media

Social media is an integral thing in a business. But it is often overlooked, undeniably. It is regarded as the company’s mirror and it should be treated accordingly.

In the case of e-commerce businesses, a lot of the client base breezes in from social media and the company website. Therefore, it is mandatory that they should be regularly updated with relevant content. 

A social media assistant can facilitate you with tasks such as:

  • Scheduling Social Media Posts
  • Blog Writing
  • Research
  • Proof-reading 
  • Writing e-books
  • Video Editing
  • Graphic Design
  • Guest Posts
  • Website Maintenance
  • Email marketing

Marketing Tasks

 A marketing virtual assistant can synchronize various marketing tasks such as:

  • Planning and Campaign Execution
  • Social Media Strategies
  • Designing ads, brochures, and also fliers

There are many other industries that seriously consider hiring a virtual assistant for their business activities. As a matter of fact, there are many virtual assistant companies which run the show. But how to find out the best virtual assistant company remains a million-dollar question.

Put an end to all your concerns by getting in touch with www.infognanasolutions.com

 

Real Estate Virtual Assistants

Significance of Real Estate Virtual Assistants in the Digital Age

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Introduction:

Nowadays, a lot of agents venture into real estate. The main reason behind it is, they want to work smarter, and not harder. Hence, one of the best ways to do that is to hire a virtual assistant. These real estate virtual assistants can lend a helping hand in completing some of the tedious tasks that are vital in sustaining and growing your business. As a matter of fact, that doesn’t require a real estate license or a lot of specialized knowledge to execute.

Generally, it’s not always an easy task to tell when you’re ready to take the step to hire a virtual assistant. Further, a newer agent won’t have enough business to keep an assistant busy and also engaged. Moreover, it wouldn’t be worth the money you’re spending on that assistant to enlist them. On the other hand, if you wait for a longer period of time to hire an assistant, then you’ll be spending time on tasks that require outsourcing. This is nothing, but a complete waste of your money undoubtedly.

Virtual Assistants aren’t as specialized, and they will not have the hands-on in preparing contracts or working closely and directly on transactions. But they’re easier to hire and also more affordable—therefore more accessible for most agents, subsequently.

To decide when is the apt time to hire a real estate virtual assistant, it is always advisable to spend a week or two tracking the time you spent on the different activities. The activities include:

1. Managing your calendar

A real estate agent’s calendar will be busy always… With the help of professional real estate Virtual assistants, good times for agents to meet with clients for listing presentations can be done. 

2. Scheduling Assistance

You may wonder – Isn’t this the same thing as managing your calendar? No, not exactly. A commercial real estate virtual assistant’s schedule also includes events and tasks for that they aren’t going to be personally present. 

3. Email Communication

A Virtual Assistant won’t be able to answer all your emails. It is advisable to set up your email inbox with appropriate filters. Subsequently, they can clear out a lot more than you’d imagine!

4. Website Updation

In an ideal world, how much time would you spend updating your website on a weekly or monthly basis? While you’re tracking your time, it is vital that you do your best to live up to that ideal vision. As a result, it will help you better determine whether a professional virtual assistant would be a worthwhile investment.

5. Social Media Handling

Love it or loathe it, social media has become an inseparable part of a real estate agent’s day. While some agents can pop onto Facebook and Instagram and come up with a perfect listing post. The post can end up getting a ton of organic engagement, seemingly without even trying. On the other hand, there are many who struggle to make the time spent on social media work for them.

6. Solicit Reviews & Feedback from Clients

It is customary to expect a positive review from their clients after a successful home sale transaction. Most of the agents love to have it. But do you know who has ample time to ask happy clients to submit testimonials? A virtual assistant!

These Virtual Assistants make a list of every transaction you’ve closed in the past month. They would then assess who’s provided a testimonial or review for you, and who hasn’t done. If you didn’t hear anything, they would reach out to the clients and ask if they’d mind giving you feedback either officially or unofficially. 

7. Email Campaigns

 A virtual assistant who’s got experience in creating and running email campaigns can get the foundation started for you. They can handle the basics while you have to just enhance them. It involves creating the segments using the criteria you provide, writing the emails, putting the campaigns in the software, and ensuring everything is sent without any snag. 

8. Marketing materials Preparation

A virtual assistant who has some background in design or writing can assist you to handle social media infographics and posts. Finding one with these specialized skills isn’t always easy-peasy. This is something that you struggle to do quickly. Hence, outsourcing can be a huge time-saver, and your materials will always look fantastic and fabulous!

9. Seasonal Gifts

Do you bestow your buyers and sellers any closing gifts? How about the Thanksgiving pies or Valentine’s Day candy? A real estate marketing virtual assistant can be invaluable for arranging those gifts. In this digital age, a virtual assistant can do literally all of it for you (ins and outs). 

Automated Solutions & its Evaluation

Now, you’ve successfully collected some vital information about how long you spend on these different tasks. Next, it’s time to ask yourself whether virtual assistant service(s) is the best answer to your time management problem. 

To do this, take a look at the different items on your list, and pose yourself the question- of whether the vendors are really helpful. Will they be able to support you with your needs, or whether there is a necessity to find another person to outsource those tasks?

Total Time Opportunity Cost – An Identification

You should definitely have a good sense of what you spend time on, at this stage. Moreover, it is vital to weigh the importance of hiring a real estate virtual assistant from a business perspective. 

There is no harm in taking another look at the hours you could potentially give to a virtual assistant, and then discarding anything that you’ve handled already. As a matter of fact, there are likely at least a handful of things left over that you’d prefer a human handle. 

Your next task will be to evaluate those leftover items. In addition, you should also find out the cost involved in getting the best real estate virtual assistants. 

 Imagine Your Budget

Always be realistic here; if anything, it’s best to underestimate. In general, consider the tasks that you could be working on every day to enhance your business, or to increase your referrals. It can also be anything else that can generate income for you. 

Although you shouldn’t overvalue your potential productivity, don’t forget to factor in that your virtual assistant is saving you per transaction. 

Conclusion:

For the smooth running of your business, it is imperative to hire a professional real estate virtual assistant. They will definitely add value to your business. In order to know more about virtual assistant services for real estate investors you can always get in touch with us. You can also click www.infognanasolutions.com

Virtual Assistants

Virtual Assistants Mania in Healthcare and Real Estate – An Analysis

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Voice Assistants have become integral to many products that you use every day. You would have come across voice assistants while using phones or home devices like Siri for Apple Devices, Microsoft Cortana, Amazon Echo, and Google Now. For instance, voice assistants are being used more and more for the purpose of solving specialized tasks.

In the early years of Virtual Assistants, most companies invested in developing technology. This ultimately paved way for the creation of specialized assistants. For example, they can make use of the already existing Amazon Echo platform and create voice skills that can help the organization’s business problems.

Interesting Virtual Assistants Statistic:

  • Over half of the virtual assistants are employed full-time. 
  • Virtual assistants can bring down a whopping 78% in terms of operating costs. 
  • 13% of the employees are more productive when working from home. 

Are virtual assistants in high demand? 

According to a recent study, the demand for virtual assistants aggrandizes each year. Although it’s difficult to estimate the actual size of the VA sector, it is deemed to be a part of the outsourced service industry. This industry is projected to flourish at a CAGR of 7.5% between 2022 and 2025.

Embracing Telemedicine 

In the past two years, healthcare facilities and providers around the globe were in dire need to modify their operations. As a matter of fact, the pandemic has forced most medical professionals to rapidly adapt the way they proffer care.

In-person appointments became way too venturesome at the height of the pandemic. As a result, many providers turned to telemedicine, as the only way to see/examine their patients without putting them in danger. To be frank, this shift occurred overnight, and it has turned out to be a milestone in the Healthcare industry.

Telemedicine and the Healthcare Virtual Assistant 

The healthcare industry has been putting to good use virtual assistants (VAs) for years now. VAs have turned out to be invaluable resources for tasks like appointment scheduling, customer service, and billing. Further, with the shift to telemedicine, online virtual assistants became more important than ever.

What is a Healthcare Virtual Assistant? 

A healthcare virtual assistant is a medical professional who renders administrative and clinical support to healthcare providers in a remote manner. Healthcare VAs are highly skilled in multifarious tasks ranging from scheduling appointments to handling medical billing.

These smart assistants help practices manage their innovative digital operations and keep everything running smoothly.

Tasks Handled by Healthcare VAs:

A professional Virtual Assistant can take the responsibility of handling a variety of tasks, from clinical support to appointment scheduling. As there are different types of healthcare VAs, it’s always advisable to take stock of what tedious or time-consuming tasks you’d like them to focus on.

For instance, a medical administrative assistant performs a completely different function from a virtual medical scribe or a virtual transcriptionist. Moreover, there may be admin assistants who are capable of doing tasks for these other roles. What’s more, at the same time, some specialized medical VAs exist, like dental VAs and veterinary VAs.

Virtual Assistants in Real Estate:

Real Estate is a cut-throat business that expects one to always stand at the top of their game. Leading colossally busy lives, realtors must juggle multiple roles while clocking in long hours, particularly. Furthermore, If you’re a real estate agent who thinks or feels that 24 hours a day aren’t enough to check all boxes on your to-do list, it’s high time to hire a real estate virtual assistant.

Why Should I HEADHUNT a Real Estate Virtual Assistant? 

Real estate virtual assistants’ tasks include: 

  • Property listing Management 
  • Transactions and deals-Coordination 
  • Scheduling Meetings and Appointments 
  • Website Management 

 

Administrative Task Assistance:

  1. Email Management:

As a busy entrepreneur, you definitely will not possess the time to separate the wheat from the chaff. So what do you do to put an end to wasting time on emails? The best option will be to Hire a real estate virtual assistant to filter your email and keep your inbox gleaming at all times. 

  1. Calendar Management:

Calendar Management is vital to ensure things are on track. But it’s definitely not an aspect that requires active management on your part. It’s always apt to Hire a smart virtual assistant to track the overall tasks, meetings, and also other commitments for you.

  1. Daily paperwork:

The unconcealed truth about real estate is that it emerges with a lot of paper. The various smart agreements, documents, and contracts can bury you under enough paperwork. As a result, you will not have enough time for the important stuff. Having a VA handle the paperwork can save you time.

  1. Update CRM:

Every realtor will have an idea of the importance of maintaining their CRM to track important leads and pipeline management. In order to ensure that the prospects stay engaged and sales opportunities don’t fall through the cracks, the task can be delegated to a virtual associate. Trained real estate virtual assistants  or professional virtual assistants know just how to maintain a CRM platform, and as a result, it will save you a lot of headaches.

  1. Competitor Analysis:

Keeping an eye on the activities of the competitors gives you the edge you need to pull ahead. Meanwhile, it is possible only through proper market research and customer needs evaluation. Real estate VAs can conduct market research and give you the required information on the go.

  1. Industry Research: 

Lastly, no matter which industry you are a part of, keeping abreast with the market trends is vital for running a stable business. Let your VA give you a distilled summary of their research so you get all you require, but without any pain-stacking effort.

Summing Up:

While hiring a Virtual Associate, it is predominant to focus on the security aspects along with their professional skills.

Any clarification, kindly reach us– INFOGNANA SOLUTIONS

real estate virtual assistants

Do you need Real Estate Virtual Assistants – An Overview

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“Real Estate Industry” is regarded as one of the globally recognized sectors owing to its contribution to the country’s economy by and large. It also generates most of the household wealth.  In the US, Real estate and the housing market play a pivotal role in the economy.  As per a recent survey, nearly 65% of occupied housing units are owner-occupied, and the homes are often a sturdy source of household wealth in the United States, and housing construction also augurs widespread employment. So, when the pandemic occurred the ‘Real Estate Industry’ faced a mammoth downfall and it has started to boom now. The Real Estate Industry’s growth was nearly 1.6 times more of late in comparison to the 2020s. In such a scenario, many aspects/ factors that paved the way to this achievement and growth. One of them is the concept of Virtual Assistance. 

Virtual Assistants:

The term ‘Vertical Assistant’ has slowly become an integral part of the real estate industry in the US. Some of them may be wondering who these VAs are. They are people who take care of the ins and outs of the property sales/rentals etc. Virtual Assistants deal with cold calling, lead generation, tracking of the financial aspects, database management, etc. The list goes on. To make it appear simple and easy to reach, these people are categorized under different types.  They are:

  • Administrative Real Estate VA
  • Sales Real Estate VA
  • Marketing Real Estate VA
  • Customer Support Real Estate VA.

Each one will be responsible for different kinds of duties. Let us check them in detail.

Administrative Real Estate VA:

Roles & Responsibilities

  • Office Management
  • Data Entry
  • Book-keeping etc.

Sales Real Estate VA:

Roles & Responsibilities

  • A contractor-like role
  • Reaching the prospects through phone
  • Sending emails to new consumers
  • Closing of deals

Customer Support Real Estate VA:

Roles & Responsibilities

  • Handling of Calls
  • Drafting of Emails
  • CRM Management
  • Customer Guidance

Marketing Real Estate VA:

The most phenomenal role/responsibility of this VA is to focus on all sorts of marketing strategies for social media. 

To rejuvenate and grow the business, it has become mandatory to hire a virtual assistant, especially in the real estate industry. These VAs will provide a helping hand in achieving new milestones and even touch the zenith. Nothing can be taken for granted in this real estate business because you may not be aware when a property comes for sale. On your behalf, Virtual Assistants will work seamlessly and you can enjoy a better sleep unperturbed. They always have only one thing in their mind- your business development. So, opting for Virtual Assistants is steadily on the rise. 

Before opting for a Virtual Assistant, it is mandatory to analyze the problems which are faced by real estate companies in the US. Let me take a ride on that.

  • One of the primary challenges faced by the realtors is ‘Collapsing infrastructure’
  • Weather-related risks also cause some damage
  • Marketing strategies- people like the latest trends (many are outdated)
  • High lead cost in comparison to the conversion

In such a scenario, the Virtual Assistants appear like an angel and they facilitate the growth of the industry with their magic wand, which is nothing but their new and user-friendly marketing strategies.

A Bird’s Eye View of the Real Estate Industry in the US:

Short-term rental companies in the US:

Of late, in the US the vacation and short-term rental segments are gaining more prominence. The main reason behind it is many of them are a bit confused about it. 

Vacation Rental Vs. Short-Term Rental:

Even though the terms vacation rental and short-term rental are often used interchangeably because of their similarity, vacation rental companies tend to rent in rural and suburban locales. They primarily serve leisure travelers in beach and mountain locations. On the other hand, short-term rental companies tend to operate in urban areas, focusing both on extended-stay business travelers and leisure travelers.

Long-term Rental:

As the name goes, long-term rental property is rented to the tenants for a longer period (6 months to one year). The main aspect here is the landlord and based on their whims and fancies, the property may turn out to be a full-furnished one or a semi-furnished one. Sometimes, it may be free of furniture. As the property is rented for a longer time, occupancy rate and this is regarded as a traditional real estate rental where we can witness the property owner receiving a constant cash flow from his/her tenants. 

Long-term and short-term rentals have their pros and cons. While long-term rentals are considered a regular source of income, and the maintenance cost also is much less, the only challenge faced by the owner will be in finding a proper guest. Even here we can witness the golden hands of the Virtual Assistants. 

Benefits of hiring the VAs:

  • Domain Proficiency:  Real estate virtual assistants can leverage that industry know-how to help you stand out in the market. Their experience from working with a diverse and unique set of clients and ability to quickly adapt to changing priorities makes them valuable and unavoidable resources.
  • High productivity: Real estate VAs will let you have a few extra hours on your hand to take up the tasks which you would have sidelined previously. That helps in surging the productivity and paves way for you to focus on your client’s needs and expectations
  • Scope for scalability: Virtual assistant services eliminate the need to invest in a huge compensation package for a full-time employee owing to a periodical increase in work bandwidth.
  • Flexibility: Real estate virtual assistants can provide round-the-clock operations online, even after you’ve logged out for the day. Back-office operations may be outsourced to offshore expertise. A 24-hour service can also be provided without exerting yourself or outpacing overhead expenditures for the night shift.

In the long run, for the survival of the real estate industry in a magnificent manner, Virtual Assistants must be hired and they add value to the real estate industry. They also aid in the growth of your business and also to the country’s economy. To acquire or need any assistance in such VA services, please contact https://www.infognana.com/

Social Media Virtual Assistant

Why a Social Media Virtual Assistant is Invaluable for your small business?

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We know that for a business to win, it needs to be where its customers are. Today, roughly half the world’s population (3.2 billion out of 7 billion) is on social media and an average user spends 2 hours and 22 minutes of his day socializing online.

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Virtual Sales Assistant

Virtual Assistance Trends to Look Out for in 2019

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The world today is a fast paced one where everyone wants to do many things at the same time. Obviously it is not possible by a single person to do so many different things at the same time. This is where virtual assistants can come to the rescue! There has been a wide growth and acceptance of using virtual assistants at work.

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